Yayıncı "Emerald Publishing" için listeleme
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The effect of service recovery on socially distant third-party customers
(Emerald Publishing, 2024)Purpose: Service failures usually occur in front of third-party customers. Third-party customers react emotionally and behaviorally to service failure and recovery efforts aimed at focal customers. However, there is a gap ... -
Experiences lived by international nurses concerning professional integration and interpersonal relationships in the workplace: qualitative research
(Emerald Publishing, 2023)Purpose: The recruitment of international nurses has been used for a long time to address the global nurse shortage. In 2012, the employment of international nurses was released in Turkey. Cultural differences can hinder ... -
To internalize or not? Addressing key differences between Turkish migrant and native workers in construction employment
(Emerald Publishing, 2024)PurposeMigration is on the rise due to globalization and human mobility. This has led to increased impacts that have affected many industries, including the construction industry. A large number of migrants are employed ...