Konu "Servqual" için Endüstri Mühendisliği Bölümü / Department of Industrial Engineering listeleme
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A Three-Level Framework to Evaluate Airline Service Quality Based on Interval Valued Neutrosophic Ahp Considering the New Dimensions
(Elsevier, 2022)Measuring customer satisfaction in service businesses is very important in terms of both increasing service quality and meeting customer expectations. Up-to-date and comprehensive quality of service measurement techniques ...